What is House Rules?
While we foster a lively, laid-back, and vibrant business environment, we have established house rules on our platform that we expect all users to adhere to. These guidelines are in place to uphold the exceptional culture we have cultivated, which distinguishes us from other property companies in Nigeria. We want to emphasize that we take these rules very seriously, as they are essential to maintaining a culture of trust, respect, and transparency. We are committed to taking prompt action when necessary to ensure the preservation of this valuable culture
Buyers, Investors, and Site Visitors
Prioritize clarity about your needs before engaging with an agent. Respect their time and avoid wasting it, as agents value motivated buyers over indecisive ones.
Maintain open and transparent communication with agents. Address any potential gaps in understanding between buyers and sellers, particularly for those in the diaspora, to foster better collaboration.
Be genuine and transparent about your real estate requirements. Avoid misleading agents by seeking their expertise and then switching to another agent. If you don’t plan to work with a particular agent, it’s best to communicate your intentions clearly.
While we have stringent property submission guidelines to ensure accountability, it is still advisable to verify key information such as location and property dimensions independently. Take the initiative to double-check and ensure the accuracy of advertised properties.
Conduct thorough due diligence. For instance, if an agent claims that a property generates rental income, request supporting evidence like lease agreements or bank statements to validate the claim. Given limited government protection against fraud and Clearilytics’ non-involvement in transactions, it is your responsibility to safeguard your interests and finances.
Agents, Owners, and Sellers
Maintain a professional image by presenting yourself appropriately to the public. Upload a high-quality, full-face photo, along with well-captured images of your properties, and consider creating a captivating video showcasing the features and qualities of your pristine property. Remember, first impressions have a significant impact on viewers and can enhance your reputation and lead generation.
Refrain from requesting an inspection fee or any money to cover transportation costs from users before they can view your property. This practice is not well-received by potential buyers and may be viewed as an attempt to exploit multiple interested parties without genuine intent to sell. Engaging in such activities may result in the cancellation of your subscription and permanent banishment from our platform.
Do not mislead viewers by taking them to a property that differs from the one you have listed. Time is valuable to property buyers, and such actions can have a detrimental effect on your reputation. We have a zero tolerance policy for such practices, and engaging in them may lead to the termination of your subscription and permanent banishment.
Fulfill buyer requests for documentation promptly and comprehensively. Real estate purchases are substantial investments, often the largest in a person’s lifetime. By being transparent and forthcoming with all necessary documentation, you can greatly assist potential buyers and build trust and credibility.
Be honest and respectful when dealing with potential buyers. If there are any known legal or structural issues with the property, it is crucial to disclose this information. Not only does this save buyers from unexpected surprises during their due diligence process, but it also earns their trust and respect, which is invaluable in the real estate sector.
conclusion
The points we have presented above revolve around a central theme: respect. We acknowledge the potential stress that accompanies real estate transactions, but we firmly believe that the process can be significantly smoother and more manageable if all parties approach it with utmost honesty and adhere to our established house rules. By embracing this approach, we strive to create an environment where mutual respect prevails and facilitates a positive experience for everyone involved.